Privacy Policy

Your privacy matters to us. Here's how we collect, use, and protect your personal information.

Last updated: March 2026

Our Privacy Commitment 🔒

At Kimaya Threads, we are committed to protecting your privacy. We collect only the information necessary to provide you with a great shopping experience, and we never sell your data to third parties.

Information We Collect

•Personal details (name, email, phone number) when you create an account or place an order.
•Shipping and billing address for order fulfillment.
•Payment information processed securely through our payment gateway (we do not store card details).
•Browsing activity and cookies to improve your shopping experience.
•Device and browser information for analytics and security purposes.

How We Use Your Information

•To process and fulfill your orders, including shipping and delivery.
•To send order confirmations, shipping updates, and delivery notifications.
•To provide customer support and respond to your inquiries.
•To personalize your shopping experience and product recommendations.
•To send promotional emails and offers (you can opt out anytime).
•To improve our website, products, and services through analytics.

Data Security

•All transactions are encrypted using industry-standard SSL/TLS encryption.
•Payment processing is handled by PCI-DSS compliant payment gateways.
•We implement access controls and regularly audit our security practices.
•Your password is stored in hashed format and never visible to anyone.
•We conduct regular security assessments to protect against vulnerabilities.

Information Sharing

•We do NOT sell, trade, or rent your personal information to third parties.
•We share information only with trusted partners necessary for order fulfillment (e.g., shipping carriers, payment processors).
•We may disclose information if required by law or to protect our legal rights.
•All third-party partners are contractually bound to keep your data confidential.

Cookies & Tracking

•We use cookies to remember your preferences and cart contents.
•Analytics cookies help us understand how visitors interact with our site.
•You can control cookie preferences through your browser settings.
•Third-party cookies from analytics services (e.g., Google Analytics) may be used for aggregate reporting.

Your Rights

•You can access, update, or delete your personal information through your account settings.
•You can opt out of marketing emails at any time by clicking 'Unsubscribe'.
•You can request a copy of the data we hold about you.
•You can request complete deletion of your account and associated data.
•For any privacy-related requests, email us at hello@kimayathreads.com.

Questions About Our Privacy Policy?

If you have any questions or concerns about how we handle your data, please don't hesitate to reach out.